ASSISTANT FOOD AND BEVERAGE MANAGER - Oak Ridge Hotel & Conference Center - Chaska, MN

Job Description

Posted Date: Aug 9, 2019


    • We have an opening for a ASSISTANT FOOD AND BEVERAGE MANAGER position.
    • Location:  Chaska, MN  Note: online applications accepted only.


    If you have a positive attitude and a love for learning, you may be interested in joining our team.


    At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.



    Full time associates at FLIK are offered many fantastic benefits such as:

    • Medical
    • Dental
    • Vision
    • Flexible Spending Accounts (FSAs)
    • Commuter Benefits
    • Wellness Program
    • Employee Assistance Program
    • Life Insurance for Associates and Eligible Dependents
    • Short Term Disability (STD) and Long Term Disability (LTD)
    • Accidental Death & Dismemberment (AD&D) Insurance
    • Discount Marketplace
    • And other voluntary benefits
    Job Summary

    Principle Responsibilities & Position Purpose:

    Entry level management position that is responsible for the daily operations in Restaurants/Bars and Room Service and Events. Position maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars, Room Service Departments and Events, where applicable.  Responsibilities include ensuring guest and associate satisfaction while maintaining the operating budget.  Accountable to ensure standards and legal obligations are followed.


    1. Interacts with guests to obtain feedback on product quality and service levels
    2. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
    3. Ensures all associates have proper supplies, equipment and uniforms.
    4. Empowers associates to provide excellent customer service within guidelines.
    5. Handles associates questions and concerns.
    6. Handles guest problems and complaints, seeking assistance from supervisor as necessary.
    7. Monitor associates to ensure performance expectations are met.
    8. Provides feedback to associates based on observation of service behaviors.
    9. Strives to improve service performance.
    10. Sets a positive example for guest relations.
    11. Assists in the review of comment cards and guest satisfaction results with associates.
    12. Supervises daily shift operations.
    13. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
    14. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
    15. Meets and greets guests.
    16. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals and produce desired results.
    17. Ensure compliance with all restaurant policies, standards and procedures.
    18. Monitor alcohol beverage service in compliance with local laws.


    About Compass Group: Achieving leadership in the foodservice industry

    Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).


    Req ID: 290134